Concierge Services

Having personally experienced the relocation process, we at Hanson Estates understand that a temporary or permanent change of residence to a new neighbourhood, city or country can be a stressful, time-consuming and expensive activity. We recognise that in such circumstances, a comprehensive and flexible concierge service built around our client’s requirements and circumstances is key to a successful partnership between us. Our aim therefore is simply to provide the highest degree of personalisation coupled with exceptional service.

A Unique and Personalised Service

We understand that every move is unique, which is why our approach takes account of your specific requirements. We at Hanson Estates will spend a significant amount of time discussing with you your expectations. At our initial meeting we will establish exactly what you hope to accomplish through your relocation. From there, we will help you prioritise the factors that are important to you and the services most appropriate to your circumstances.

We offer a tailor-made Concierge Service to assist in all aspects of your move including but not limited to:

Home Search – our core business activity offering the best in real estate services appropriate to your lifestyle requirements

Orientation – offering a comprehensive guided tour to help navigate the city and gain an insight into the different localities, districts and communities to include schools, medical facilities, shops & banks, local amenities and entertainment & leisure.

School Search – we understand that children are the most important part of our life and finding the right school can be one of the most time consuming elements of any family move. We will provide extensive advice on all aspects of the school search from coordinating personalised tours and visits to offering assistance and support with the registration and enrolment process

Utilities Connection – we will coordinate the connection of Electricity, Water, Internet and Telephone with the relevant authorities

Driving License – we will arrange the transfer of your existing driving license (where eligible) and/or organise driving lessons for you or your partner

Liquor License – assistance with the application process

Banking Assistance – provide extensive advise and assistance with the application process

E-Gate Card – assistance with the application process for quicker access through passport control in the UAE

Insurance Assistance – includes guidance on products and services for medical, home, life and car